Privacy Policy

1. Introduction

This Privacy Policy describes how HUA Technical Sales LLC (referred to as we, us, or our) collects, uses, stores, and protects information obtained from visitors and users of our website at https://www.huatech.hair and any related services we provide.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website immediately.

This website is developed and maintained by Hua Tech, operating under HUA Technical Sales LLC, a company registered in the United States.

2. Information We Collect

We collect information in several ways to provide and improve our services. The types of data we gather depend on how you interact with our website and services.

2.1 Information You Provide Directly

When you use our contact forms, request a consultation, or communicate with us via email, we may collect the following personal information:

• Contact details — your full name, email address, phone number, and company name.
• Project information — details about your technology needs, current infrastructure, and business requirements that you voluntarily share with us.
• Communication records — copies of email correspondence, chat transcripts, and notes from phone conversations with our team.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies:

• Usage data — pages visited, time spent on pages, navigation paths, and interaction patterns on our website.
• Device information — your IP address, browser type and version, operating system, screen resolution, and device identifiers.
• Log data — server logs that record access timestamps, referring URLs, and HTTP status codes.
• Cookies — small text files stored on your device that help us recognize returning visitors and remember preferences.

2.3 Information We Do Not Collect

We do not knowingly collect sensitive personal data such as social security numbers, financial account details, health information, or biometric data through our website. We do not process payments or store credit card information on our servers.

3. How We Use Your Information

The information we collect is used strictly for legitimate business purposes related to our computer systems design and technical consulting services. Specifically, we use your data to:

• Provide services — to respond to your inquiries, prepare proposals, and deliver the consulting and design services you have requested.
• Improve our website — to analyze usage patterns, identify technical issues, and enhance the user experience based on aggregated behavioral data.
• Communicate with you — to send follow-up emails about your inquiries, share relevant service updates, and respond to your questions.
• Comply with legal obligations — to meet regulatory requirements, respond to lawful requests from authorities, and enforce our terms of service.
• Protect our business — to detect and prevent fraudulent activity, unauthorized access, and security breaches.

We do not use your personal information for automated decision-making or profiling that produces legal effects concerning you.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics about site usage. Cookies are small text files placed on your device when you visit a website.

4.1 Types of Cookies We Use

• Essential cookies — necessary for the basic functioning of our website, such as maintaining session state and enabling navigation features.
• Analytics cookies — help us understand how visitors interact with our site by collecting anonymous usage statistics including page views, traffic sources, and user behavior patterns.
• Functional cookies — remember your preferences and choices to provide a more personalized experience during subsequent visits.

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block all cookies, delete existing cookies, or receive notifications when new cookies are set. However, disabling essential cookies may affect the functionality of certain parts of our website.

To manage your cookie preferences, refer to your browser's help documentation. Common browser cookie management pages include settings under Privacy and Security or Site Settings sections.

4.3 Third-Party Analytics

We may use third-party analytics providers such as Google Analytics to collect and process usage data. These providers have their own privacy policies governing how they handle the data they collect on our behalf. We do not have access to or control over cookies placed by third-party services.

5. Data Sharing and Disclosure

We respect the confidentiality of your personal information and do not sell, rent, or trade your data to third parties for marketing purposes. We may share your information only in the following limited circumstances:

5.1 Service Providers

We may engage trusted third-party companies to perform functions on our behalf, such as website hosting, email delivery, analytics, and IT support. These providers have access only to the information necessary to perform their specific functions and are contractually obligated to protect your data.

5.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental regulation. We may also disclose information to protect our rights, property, or safety, or that of our clients or the public, as permitted by applicable law.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, customer information may be transferred as part of the transaction. You will be notified via email or prominent notice on our website of any such change in ownership or control of your personal information.

5.4 Aggregated Data

We may share aggregated, anonymized data that does not identify individual users for research, marketing, or analytical purposes. This data cannot be used to identify any specific person.

6. Data Security

We implement industry-standard security measures to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption — all data transmitted between your browser and our servers is protected using Transport Layer Security (TLS) encryption.
• Access controls — personal data is accessible only to authorized personnel who require it for legitimate business purposes, protected by strong authentication mechanisms.
• Network security — our infrastructure is protected by firewalls, intrusion detection systems, and regular security audits conducted by qualified professionals.
• Data minimization — we collect and retain only the minimum amount of personal information necessary for the purposes described in this policy.
• Employee training — all staff members receive regular training on data protection practices and their obligations under applicable privacy laws.

While we strive to use commercially acceptable means to protect your personal information, no method of electronic storage or transmission over the Internet is absolutely secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

The specific retention periods depend on the type of data and the purpose of processing:

• Contact form submissions — retained for up to 24 months after your last interaction with us, unless you become an active client.
• Client project data — retained for the duration of the client relationship plus 7 years to comply with legal and contractual obligations.
• Website analytics data — anonymized usage data may be retained indefinitely for trend analysis and service improvement.
• Server logs — retained for up to 12 months for security monitoring and troubleshooting purposes.

When personal information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

• Access — you can request a copy of the personal information we hold about you.
• Correction — you can ask us to update or correct inaccurate or incomplete personal information.
• Deletion — you can request that we delete your personal information, subject to legal retention requirements.
• Portability — you can request a copy of your data in a structured, machine-readable format.
• Objection — you can object to certain types of processing, such as direct marketing communications.
• Withdrawal of consent — where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 12 of this policy. We will respond to your request within 30 calendar days. We may need to verify your identity before processing your request.

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data without verifiable parental consent, we will take steps to delete such information from our records promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the contact details provided in this policy.

10. International Data Transfers

HUA Technical Sales LLC is based in the United States, and our servers and operations are located within the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States.

By using our website and providing your information, you consent to the transfer of your data to the United States. We take reasonable steps to ensure that your data receives an adequate level of protection regardless of where it is processed.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, please note that the United States may not have data protection laws that are equivalent to those in your country. We implement appropriate safeguards, such as standard contractual clauses, to protect your data when it is transferred internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will revise the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Material changes will be communicated through a prominent notice on our website or via email if you have provided your contact information.

Your continued use of our website after any modifications to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of our website.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

HUA Technical Sales LLC

Mailing Address:
2360 S 1400 E
St George, UT 84790-6856
United States

Email: serve@huatech.hair
Phone: +1 (908) 834-4367
Website: https://www.huatech.hair

Developer: This website was developed by Hua Tech, operating as HUA Technical Sales LLC.
Data Protection Officer: For privacy-specific inquiries, please email serve@huatech.hair with the subject line Attention: Privacy Officer.

We are committed to resolving any concerns about our collection or use of your personal data. We will acknowledge your inquiry within 5 business days and aim to provide a substantive response within 30 calendar days.